As a professional provider of investigative services, confidentiality is the cornerstone of professionalism. We are routinely entrusted with sensitive and/or privileged information of paramount concern to our clients, whether provided by the client and intended solely for the purpose of assisting and supporting our mission, or collected and preserved by us to be presented to our client in the form of work product. While the nature of our business dictates that we safeguard information we obtain and honor the confidentiality of our clients at all times, it is the solemn oath of this firm to consistently demonstrate a level of professional discretion that exceeds the expectations of our clients. At Totally Confidential Investigations, Inc., we safeguard the privacy and confidentiality of our clients by operating in accordance with the following mandates, policies and procedures:
- All case files are stored, both electronically and physically, in a secure facility that is monitored 24/7/365. Access to individual case files is strictly controlled and limited to the owner of the firm, an office manager, and the primary investigator assigned to each file. Secondary investigators and support personnel are provided with only the information necessary to accomplish their assigned task in support of the investigation.
- When conducting an investigation at the request of an attorney, or for a represented private client under the direction of an attorney, our investigative results are considered attorney work product and are therefore protected by the same privilege extended by law to attorney-client relationships.
- All employees, agents, sub-contactors and support personnel are bound by a well-defined 6-point confidentiality agreement, and all are subject to the applicable provisions of Pennsylvania Law in accordance with the Act of August 21, 1953 (P.L. 1273, No. 361) including all amendments up to and including December 3, 1978, known as;
- THE PRIVATE DETECTIVE ACT OF 1953, P.L.1273, Section 14. Employees Not To Divulge Information or Make False Reports; Any person who is or has been an employee of a holder of a license shall not divulge to any one other than his or her employer or as his or her employer shall direct, except as may be required by law, any information acquired by him or her during such employment in respect of any of the work to which he or she shall have been assigned by such employer. Any such employee violating the provisions of this section, and any such employee who willfully makes a false report to his employer in respect to any such work, shall be guilty of a misdemeanor, and, upon conviction thereof, shall be sentenced to pay a fine of not more than five hundred ($500) dollars or to undergo imprisonment for not more than one (1) year, or both. The employer of any employee believed to have violated this section shall, without any liability whatsoever upon said employer, supply the court of quarter sessions, and such court shall, should the facts and circumstances be deemed to warrant, conduct further investigation and submit the evidence thus acquired to the district attorney for appropriate action in accordance with the provisions of section 18 of this act.